California Theme Support

👋 Hello! We’re looking forward to hearing from you!

We are happy to help answer any questions about our theme features, capabilities and assist with configuring the settings to suit your needs. The more information you can give us at the start the faster we'll be able to help get you on the right track.

We’re available 24/7 and aim to respond to tickets within 24 hours.

⚠️ If you have not seen a reply from us within 24 hours please check your junk/spam folder. Once you find the email be sure to add [email protected] as a safe sender, so future replies go to your inbox.

Terms:

Support includes:

General questions about theme functionality and technical capabilities.
Help with setting up theme features and configuring the theme settings.
Bug fixes for issues arising from unmodified use of the theme.
Out of our own discretion, we are happy to help our customers with small tweaks on their stores.

Support doesn't include:

We don’t provide store customization services.
For store customizations we recommend working with a Shopify Expert.
For issues related with third-party apps integrations, please reach the app developers.

SMALL VICTORIES